What the entire team can do to create Amazing Treatment
Acceptance and repeat and referral patients who tell
everyone about you!
An extraordinary day of dental team education with
Steven J. Anderson. Wouldn’t it be nice if all your patients walked into your
practice knowing exactly what they wanted, were ready to
get started, and could afford it all?
Providing quality care is a process, not an event. Knowing how to take patients from where they are to
where they need to be is a science, not an accident.
Do you and your team have the process of patient
progression mapped out for daily success?
Patients are getting older, wiser and more demanding
as consumers. They expect more. What you used to do
yesterday is not going to be enough tomorrow. Do you
know what they really want, or are you just telling them
what you think they need?
Today, it starts with a philosophy of care; a philosophy
of patient service that takes care of not just their clinical
needs, but of their total needs. Come discover the new
standard for patient service and patient communication
that will have a dramatic impact on your patients, your
production, and your teamwork.
Come learn, grow and set a new
vision for your practice as you set
new standards for patient service.
Teamwork, Happiness and Profit grow when you learn together. Encourage teamwork – bring the team!

What they are saying:
"The principles that Steve Anderson teaches have made an enormous impact on my dental office and employees. I am
confident that very dentist and auxiliary attending will benefit from his profound experience and proven philosophies."
Bill Dorfman, DDS Featured Dentist on ABC’s Extreme Makeover
"I have known Steve Anderson for many years. Both me and my team members through the years have seen the direct
benefits in our practice from the ideas and systems he presents. Besides, he makes education fun. Just go!"
David Hornbrook, DDS, FAACD
"It does not make much difference what you know clinically if your patients will not accept your recommendations.
Steve Anderson has the keys to fee for service, private care treatment acceptance success. Don’t miss it.
It will change your practice and your life."
Ray Bertolotti, DDS

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The Total Case Acceptance
Secret
Discover the
`Total Patient Service`
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Here’s just some of what you and your team will discover: |
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The 2 personal obstacles that every dentist and team member
must fight and win to achieve long term success. |
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Critical adjustments you must make to the changing market. |
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The 4 generations of patient care. Where are you today?
Where can you be tomorrow? And what it will do for your
practice. |
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Introducing a guide to the personal touch for customised
service that will save you hours of chair-side time and create
dramatic improvements in patient acceptance. |
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How to create quality patient care that people rave about. |
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How to become “THE” recognised practice in your town. |

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What is Total Patient Service® and what can you do to make it
happen. |
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A revolutionary way to determine the unique direction to take
with each patient. |
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The 4 essential factors you must consider before making any
treatment recommendation. |
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Why you should never ask a patient what they want until you
do this first. |
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How every team member can adjust “in the moment” to
patient needs, wants and desires. |
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The greatest missed opportunity in patient care. |
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The most important practice characteristic patients look for,
but will rarely tell you that they notice. |
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The secret of creating and maintaining team harmony. |
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How to increase your quality new patient flow without
spending any more money. |
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Why patients are flocking to a new type of dentist and what
you can do about it. |
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The most overlooked patient care resource that will transform
your practice. |
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Why you can’t build a practice on satisfied patients! |
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The “invisible” things your patients are looking for that may
determine if they return. |
And much more...

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